When it comes to taking care of mom and dad in their senior years, you want somebody who would treat them as well as you do. But when you realize that you need some help taking care of them and it’s time to look into an assisted living community, you know that quality of care varies widely from one facility to the next. Here’s what to look for when you evaluate the staff of an assisted living community.

Patient and Pleasant

You should get a good sense of the facility staff right from your very first impression. The staff should never make you feel rushed when you take a tour of the facility, and they should always patiently answer all of your questions. Choosing an assisted living facility for one of the most important people in your life is a very big decision and you should always feel like the staff cares about you and your loved ones.

Community Builder

The best caregivers at an assisted living community will have a compassionate and caring attitude. Community should be the key word here when you’re thinking about finding the right facility, and a strong sense of community doesn’t just happen by accident. Staff should be working hard to create a high quality place to live, where daily activities keep residents active and happy.

Good Communicators

The staff of an assisted living community are your eyes and ears when you can’t be there, and you’re counting on them to keep you updated about how your loved one is doing. That’s why you want to make sure the staff has a plan for good communication with you, especially when you’re dealing with issues like dementia care.

Cares about Residents

Great staff members will interact warmly with the residents and know them by name. Your loved one isn’t just a number and shouldn’t be treated like one! You want to be told exactly what happens in the community and how the residents spend their days. If you get a sense that the staff is trying to hide something, you definitely need to keep looking for a facility where they’re open and upfront.

Prepared for Emergencies

Medical care needs are an occasional reality in assisted living communities, and this is one of the most important aspects in choosing the right facility. You want to be absolutely certain that the staff is adequately trained and has a clear, well defined protocol for how to handle emergencies. The staff should be able to tell you how they react to emergencies and be able to give you examples of the protocol. There is no possible compromise when it comes to the ability to meet medical care needs, especially in cases of emergency.

A good assisted living community is supposed to offer all the comforts of home and the staff should care as much as you do. But the facility and staff should be able to go a step beyond what you can do at home, so you want to look for a warm, welcoming facility with competent and caring staff. Contact us to see what we have to offer.

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